Target group and scope of EAGLE policy recommendations

The EAGLE policy recommendations (PR) are conceived as a guideline for the easy and gentle adoption of the EAGLE solution. They shall provide a set of advices as guidance for decision-makers in (local) Public Administrations (PA) or heads of departments, introducing a learning solution such as EAGLE. EAGLE allows informal learning at the workplace, knowledge sharing and provides employees in PA with tools to easily identify experts in the area of proficiency required.

The EAGLE policy recommendations will help achieve the positive impact of this approach with a minimum of overhead. They are tailored specifically to the management of small (rural) municipalities and focus on a quick and easy introduction within organisations of this type. The PR outlined here aim to introduce EAGLE successfully with a minimum of changes. Larger and more complex organisations will require more profound change management processes; a detailed description of change management can be found in D3.3 – Local Government Change Management Model Guide.

In the recommendations, the term “learning” is used in a very general context. It denotes different types of learning – from learning on the job to solve short range ad hoc problems, up to long term advanced professional education in PA. Within the specific context of EAGLE, learning always refers to informal learning at the workplace, i.e. knowledge and information sharing or exchange of experience and practices.

The PR contain key recommendations that address possible concerns and helps overcoming them by using the different capabilities of the EAGLE learning solution and its accompanying non-technical concepts, such as guidelines for managing change and the engagement strategy. These PR provide an overview of the key steps of the introduction process in small municipalities. For further details of some of the steps, references are given to the respective detailed EAGLE project documents.  For instance, the document does not contain further information regarding (technical) implementation and costs of implementation and usage. This information can be found in other more detailed documents of the project: D8.4 – Economic analysis of the EAGLE OER/OS learning platform and services / D5.5 – OER-LP Architecture release.

To introduce the concept of informal workplace learning and knowledge exchange following these PR, access to the EAGLE platform or an equivalent platform is a precondition.