Policy recommendations – legal/regulatory/ethical

Observe copyright of third parties

It is important to point out that the respective licences have to be observed, if third party content is included (not only cited) in a contribution. The Creative Commons (CC) licence models can be helpful.

Inform staff about the meaning and handling of Freedom of Information requests

Two legal fields of information access potentially touch the EAGLE platform:

  • DIRECTIVE 2003/98/EC on the re-use of public sector information: The simplest way to handle (and overcome) potential difficulties with this topic could be as follows: Leave the rights for each contribution with the author. Author decides at which level the contribution is accessible (within the municipality, for all registered platform users, public). The authors should grant an unlimited use on the chosen level. As the contributions are voluntary, the rights are not with the authority; so it could not decide to give it away for reuse.
  • National Freedom of Information laws: These laws consider only official information of public institutions and not educational content. If auditability of platform content is relevant in case files, it has to be handled as described below. Case files may be subject to the mentioned regulations.

Auditability of decisions/duty to preserve records

If any real case decision is directly influenced by content of the platform (e.g. the argumentation tool) this must be documented in the local case files as usual and not on the EAGLE platform.

Raise awareness among your staff to strongly consider trust and privacy

The EAGLE portal is provided with a scoping mechanism, which enables EAGLE platform providers to control access to personal data so that only authorized users have access to this information. Employees need to consider the scope of their action when creating content on the EAGLE learning platform.

Ensure that the chosen platform provider fulfils the national regulations for privacy and data security for the user data and make sure it is part of the service contract.

All user data storage is voluntary, so generally allowed by privacy laws. It has to be restricted on a minimal level to fulfill the platform purposes. Regarding the contribution of content, the basic author information is open to the users. The author determines the level of the publicity according to the platform categories:

  1. Organization: Only accessible in the organization to which the author is a member.
  2. Portal: Accessible to all registered users of a certain platform implementation.
  3. Global: Accessible to other EAGLE platforms and beyond.

The author defines the distribution scope, restricted to the chosen level. This delimits also the re-use of public sector information as mentioned above.

Superiors must not ask for data about the individual learning progress or similar performance data. The use of data should be forbidden, even if access is granted voluntarily. This data is strictly reserved to the users themselves. A declaration for staff council or an agreement on this topic with the staff council may raise the acceptance of the platform use.

Make clear that all content created by platform users has to adhere to anonymity, e.g. in descriptions of sample cases.